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The following items are the most common causes and their solutions for problems with the Novak DIGI-PEAK and DIGI-PEAK PLUS Chargers.

If you do not find the solution, or if your problem is not addressed, we recommend re-reading your instruction manual for additional information as well as looking through the topics covered in our Technical Info and How To Guide sections of our website. If your charger needs to be sent in for repair service, refer to our Customer Service section.

TOPICS COVERED:

Bad Connection to the Charger
Bad Battery Pack
Bad Power Supply
Charger is Getting Too Hot and Shutting Down
Lowering the Charge Current while Charging
 
 

BAD CONNECTION TO THE CHARGER


If the charger connection to the power supply or to the battery pack is faulty, it will cause current surges that will shut off the charger.

SOLUTIONS:

 

BAD BATTERY PACK


The voltage of a bad battery pack can suddenly drop at any point during a charge. You can sometimes hear a cell `vent' when this happens.

SOLUTION:

 

BAD POWER SUPPLY


If the voltage out of your power supply is erratic, it can cause the charger to shut-off.

SOLUTION:

 

CHARGER IS GETTING TOO HOT AND SHUTTING DOWN


If the charger's charge rate is too high or the voltage of your power supply is too high, the charger will get hot and shut down. Also, the fewer the number of cells you are charging, the hotter the charger will get.

SOLUTIONS:

 

LOWERING THE CHARGE CURRENT WHILE CHARGING


If you lower the charge current while you are charging, the voltage of the pack will drop causing the charger to shut-off.

SOLUTION:

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