NOVAK MANDATORY PRODUCT RECALL NOTICE


Date: February 28, 2003
Products: Novak #5000 SPY Lithium-Ion Battery Pack and
Novak #4405 SPY Charger and Lithium-Ion Battery Pack

Notice Updated: March 8, 2004

 Novak Electronics, Inc. has become aware of a potential problem with the Lithium-Ion battery pack that is included in item #5000 SPY Lithium-Ion Battery and item #4405 SPY Charger & Lithium-Ion Battery Pack. There have been a few cases of the battery packs exploding, and Novak Electronics, Inc. is currently investigating the cause of the problem.

If you have purchased either of these items, it is important that you discontinue the use of the Lithium-Ion battery pack immediately, and that you return the product to Novak Electronics, Inc.

Even if you feel that the Lithium-Ion battery pack is in good working order, because there is a potential safety issue, you must discontinue the use of the Lithium-Ion battery pack immediately and return the product to Novak Electronics, Inc.

Complete the information on the Recall Form (download below) and return the form and your products to Novak Electronics, Inc. Customer options are listed on the form.


Click on the link below to download the Recall Form (pdf format):

Spy Li-Ion Recall Form  (PC users right click and select "Save Target As...")

To open the Acrobat file you will need to have already installed the free Adobe Acrobat Reader. The Adobe Acrobat Reader is available for UNIX, Microsoft Windows, and Apple Macintosh computer systems.

For customers outside of the U.S. or Canada, please contact your hobby dealer or distributor for return procedures. Please click here for a list of International Distributors.

All of us here at Novak Electronics, Inc. understand the customers inconvenience and we would like to thank each customer for their help and cooperation.